Overage at list price
Additional units billed at list when the agreement sets a committed or discounted overage rate.
Software License True-Up Audit
Check software true-ups against the license agreement.
AllCaps audits software true-up, overage, and renewal invoices against your license agreement, order forms, and amendments to find charges the contract does not support. Each finding shows the invoice line, the governing term, and the recalculated amount.
Typical leakage
Where the money goes
True-ups are calculated by the vendor, usually under deadline, and rarely checked against every order form.
Excluded users counted
Test, non-production, or inactive accounts counted even though the agreement excludes them.
Uplifts above the cap
Renewal increases that exceed the percentage cap in the agreement.
Co-termed and prorated errors
Mid-term additions billed for a full term instead of being prorated to the co-term date.
Tier and bundle mismatches
Units priced at the wrong tier, or products charged separately when the order form bundles them.
Lapsed discounts
Negotiated discounts that dropped off at renewal although the agreement keeps them in place.
Evidence
What the audit checks
The audit reconciles the invoice with every document that changed the deal.
License agreement
The master agreement and its definitions of users, units, and exclusions.
Order forms and amendments
Each order form, amendment, and renewal, connected to the correct agreement.
True-up and renewal invoices
Invoices and the vendor's true-up calculation, where it was provided.
Usage reports
Entitlement or usage reports you supply to test the quantities billed.
Example
What a finding looks like
A finding recalculates the charge using the contract's own rate and definitions.
| Issue | Calculation | Amount |
|---|---|---|
| 200 overage seats at $180 list, against 160 billable seats at the contracted $132 | $36,000 billed − (160 × $132 = $21,120) | $14,880 |
| Renewal uplift of 6% against a 3% contractual cap | $424,000 billed − ($400,000 × 1.03 = $412,000) | $12,000 |
| Total questioned | $26,880 | |
Illustrative example with sample figures, showing how a finding is calculated.
Common questions
Frequently asked questions
What is a software license true-up?
A true-up is a periodic reconciliation in which a software vendor bills for usage above what you originally purchased. The charge should follow the rates, definitions, and exclusions in your agreement, which is what AllCaps checks.
How do I verify a software true-up invoice before paying it?
Check the quantities against the agreement's definition of a billable user or unit, then check the rate against your order forms and amendments. AllCaps does this and shows the contract term behind each exception.
Is this the same as software asset management?
No. Software asset management tracks deployments and entitlements. AllCaps checks whether the commercial terms on the vendor's invoices comply with the contract, and it can work alongside a SAM tool.
Can AllCaps check renewal price increases?
Yes. AllCaps compares renewal invoices with any uplift cap, price protection, or discount terms in the agreement and its amendments.
What do we need to start?
Your license agreement, order forms, amendments, and historical invoices, with usage reports if you want quantities tested. No integration is required for the Proof Audit.
How is a true-up audit priced?
The Proof Audit is a one-time fee scoped and priced to your contracts and invoices. Ongoing audit is a subscription based on contract and invoice volume.
Start with your own contracts and invoices.
Send up to three contracts and 100 historical invoices. Review evidence-backed findings, then decide what comes next.