Negotiation Playbooks

Proven playbook for HRIS and HR tech vendor renewals demonstrating 15-20% cost reductions. Includes market benchmarking for per-employee pricing, uplift cap negotiations, termination for convenience clauses, and enhanced SLA commitments. Real case study achieving $14K savings over 2-year term on $40K annual contract.

Strategic negotiation playbook for Verizon enterprise contract renewals addressing circuit pricing, bandwidth optimization, voice/data bundling, and service level commitments. Mitigates contract auto-renewal risk while securing competitive rates and improved terms for multi-location connectivity agreements.

End-to-end renewal negotiation services playbook for GXO and 3PL provider contracts. Covers freight cost benchmarking, volume-based pricing tiers, KPI accountability, and fuel surcharge protections. Optimizes indirect spend through data-driven should-cost analysis and competitive positioning for warehouse and transportation agreements.

Comprehensive playbook for Zendesk contract renewals covering pricing benchmarks, AI usage guardrails, data residency requirements, and SLA commitments. Includes negotiation strategies for multi-product bundles (WFM, QA), uplift caps, and compliance terms to achieve 10-15% procurement cost savings on CX platform renewals.