Knowledge Base
Resources
In-depth guides, best practices, and expert insights to help you navigate contract negotiations, vendor management, and procurement strategy with confidence.
The SaaS Negotiation Lever Library
SaaS contracts bundle commercial terms (price, usage, renewals) with operational risk (security, uptime, data handling) and legal exposure (liability, indemnities). The best outcomes come from treating SaaS negotiations as a portfolio of levers—some trade price for risk, others trade term length for flexibility.
Detailed Negotiation Walkthrough
Detailed walkthrough of how AllCaps platform was used to renegotiate an HRIS contract through Calm™ guided negotiation system, achieving a 12.5% cost reduction ($5,000/year savings) while securing improved terms including a renewal uplift cap, termination for convenience rights, and enhanced SLA commitments.
AllCaps Under the Hood
Most procurement teams face a brutal reality: hundreds of contracts, tiny teams, zero bandwidth for negotiation. Here's how we built an AI system that doesn't just assist—it actually negotiates.
Assessing Bargaining Power
Every contract negotiation is fundamentally about leverage. But most procurement teams walk into vendor discussions without actually analyzing whether they have it.What is bargaining power and why knowing it clearly matters?
Professional Services Negotiation Guide
A Structured Framework for Evaluating and Negotiating Consulting, Legal, and Advisory Service Contracts