Unbilled Change Order Recovery

The change order was signed. The invoice never happened.

Out-of-scope work gets requested, approved, and delivered. You document it in change orders, emails, and project tickets. But when billing runs, it still pulls from the original statement of work. The extra work disappears.

Change orders live in email threads, PM tools, and signed PDFs. Your billing system doesn't. AllCaps reconciles signed scope amendments against what you actually invoiced, quantifies the unbilled delivery, and closes the gap between the work you did and the revenue you booked.

2-8%

Typical unbilled revenue

Every cycle

Scope-to-invoice checks

Your records

Zero customer contact

How it works

The change order recovery process

We automate the entire lifecycle — from discovery to reconciliation.

Change Order to Invoice Reconciliation

We extract signed change orders, scope amendments, and approved extra work from email, PM tools, and documents. Each is mapped to your invoicing records.

Unbilled Work Quantification

We quantify exactly what was delivered outside the original SOW, by engagement and customer, showing which items were documented but never billed.

Revenue Gap Analysis

We calculate the exact revenue difference between work you completed and revenue you recognized, broken down by change order, customer, and engagement type.

Corrected Billing Workflow

We document what should have been invoiced, in what line items and amounts, based on the change order terms and delivery evidence you hold.

Remediation Support

We support true-up discussions with your customers — presenting reconciliation evidence clearly and leaving the decision to them. Customers are partners, not adversaries.

Coverage

What types of change orders we recover

Any engagement where scope changed and extra work was documented.

Construction & subcontracting

Professional services & consulting

Marketing & creative agencies

Managed IT services

Facilities & engineering services

Why AllCaps

Built for delivery accountability, not blame

Change-order-first approach

Grounded in actual signed scope amendments

Delivery-backed recovery

Backed by evidence of work completed

Workflow reconstruction

Clear audit trail from order through delivery

Customer-friendly remediation

Present facts; customers decide next steps

Get Started

Start recovering revenue from work you already delivered.

Option 1

Customer Billing Audit

Your 5–10 largest customer contracts, checked for under-billing in three weeks. A $15K fixed fee, 100% creditable.

Start a Customer Billing Audit

Option 2

Guided run

Walk through a real change order reconciliation with our team.