Credit Entitlement Register
We extract and map every credit formula across your customer portfolio. Thresholds, cure periods, exclusions, caps, and calculation methods per customer — all documented and queryable.
Customer Credit Validation
Every credit request deserves an answer grounded in the contract.
Customer credits, SLA claims, deductions, and chargebacks arrive with urgency and relationship pressure. The person approving them has never read the contract formula. So credits get paid without validation — overpayments, duplicates, claims that ignore exclusions or cure periods pile up invisibly as margin leakage and inconsistent precedent.
AllCaps validates every credit request against the governing agreement. The actual SLA formula, the exclusions, the caps, the cure periods. Pay what's owed. Decline what isn't. With the clause in hand.
2-5%
Typical overcrediting and leakage
Clause-level
Every credit validated
Documented
Every decision auditable
How it works
The credit validation process
We validate incoming claims without slowing you down.
Historical Credit Audit
We review credits paid over the past 12-36 months and assess them against the actual contract. Identify overpayments, underpayments, and precedent inconsistencies.
Validation Workflow
When a credit request arrives, we run it against the contract formula, check for duplicates, confirm the cure period was met, and calculate what's actually owed.
Documentation Pack
Each credit decision includes the governing clause, the calculation, and the reason approved or declined. Auditable, consistent, defensible.
Relationship Management
Decline what isn't owed with the contract reference in hand. Pay what is. Customers get clarity; your team gets confidence.
Coverage
What types of contracts we cover
Any customer agreement with performance commitments or deduction terms.
Consumer goods & retail supply
SaaS & managed services
Logistics & carrier agreements
Distribution contracts
Contract manufacturing
Why AllCaps
Built for accuracy, not appeasement
Contract-first
Every decision grounded in the actual agreement
Accuracy-focused
Calculate what's owed, not what's convenient
Fast decisions
Credits validated in hours, not weeks
Audit-ready
Full documentation and reasoning for every call
Get Started
Validate your credit position and close leakage.
Option 1
Customer Billing Audit
Your 5–10 largest customer contracts, checked for under-billing in three weeks. A $15K fixed fee, 100% creditable.
Start a Customer Billing Audit→Option 2
Guided run
Walk through a real credit validation with our team.